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Frequently Asked Questions

Following are some of the questions that are frequently asked. We will be adding more questions as they are asked. Please feel free to contact us if there are any questions that you can’t find the answers here.

 

Q:        Can I link a video directly from you tube to my tribute page?

 

A:  There are two ways you can do that. You can paste the link on your tribute page during edit mode, and then when you publish your tribute, all you have to do is click on that link and it will take you to your you tube video. Or you could embed the code during edit and then after it is published, the you tube video will appear on the tribute page itself.

 

Q:        I want to use a darker background but then the text is hard to read. What can I do?

 

A:  You could just use a different font color. For darker background you can experiment with different light colored font and see which one gives you maximum effect.

 

Q:        Can I write my tribute in a foreign language?

 

A:  Yes, you can but in an indirect way. You must first use your foreign language text editor to write the tribute text in the language of your preference. Once it is complete, then you can copy and paste the text into your tribute edit page.

 

Q:        How secure is your website?

 

A:   Our website is hosted by a leading webhosting company that uses state-of-the-art tools and technology to keep their servers fully protected. Our website is also Domain Origination Certified for your peace of mind.

 

Q:        How secure are credit card transactions on your website?

 

A:  Relax. Your personal information and credit card transactions are completely safe. Our website uses the latest SSL (Secure Sockets Layer) certificated technology that provides up to 256 bit data encryption that is virtually unbreakable and is the gold standard of this industry. This is the same technology that is used by all major websites that process credit card transactions online. For extra security, you may make your transactions using Paypal as you don’t need to type your credit card number every time. We also don’t save any of your credit card information on our website for your added protection.

 

Q:        What is your privacy policy?

 

A:   We deeply respect your privacy. We never sell your email address or any other personal information of any kind to anyone for any reason. Period. All your personal information is completely safe with us. For more detailed information, please read our Privacy policy and Terms of Use policy.